About this book:

Discover the compelling story of Fiserv Inc., an American company that transformed from a modest data processing provider in 1984 into a global financial technology titan. This comprehensive account chronicles Fiserv's visionary founders, George Dalton and Leslie Muma, who aggressively pursued growth through strategic acquisitions and a relentless focus on efficiency, culminating in a staggering 3,000% increase in sales in its first five years and a successful IPO in 1986. Explore pivotal moments, including the strategic acquisition of Citicorp Information Resources in 1991, the landmark purchase of Information Technology, Inc. (ITI) in 1995 that cemented its core processing leadership, and its pioneering steps into international markets.

Journey through Fiserv's evolution into the 21st century under new leadership, including Jeff Yabuki's transformative tenure, which saw significant diversification into digital payments and mobile banking through key acquisitions like M-Com and CashEdge. Witness the strategic bolstering of its core platform with Open Solutions and the bold, game-changing 2019 merger with First Data. This merger, overseen by Frank Bisignano who later became CEO, fundamentally reshaped Fiserv’s global footprint, particularly in merchant acquiring with the revolutionary Clover platform. Beyond financial milestones, delve into Fiserv’s commitment to responsible business, including robust cybersecurity, ESG initiatives, and community empowerment through programs like Back2Business, fostering diversity, inclusion, and workforce development.

Finally, gain insight into Fiserv’s forward-looking strategies in the mid-2020s under new CEO Michael P. Lyons, emphasizing continuous innovation in AI, real-time payments, and emerging digital assets like stablecoins. Learn about the aggressive international expansion of Clover into new markets like Brazil, Australia, and Europe, and the unwavering focus on deepening client relationships through integrated solutions. This book provides an unparalleled look into the strategic choices, challenges, and enduring vision that have propelled Fiserv to the forefront of the hyper-competitive fintech landscape, making it an indispensable partner in how the world's money moves and information flows.

What You'll Find Inside:

• **Strategic Acquisitions & Growth:** Discover how Fiserv transformed from a regional data processor into a global fintech giant through an aggressive and calculated acquisition strategy, culminating in the monumental First Data merger.
• **Evolution of Financial Technology:** Explore Fiserv's journey through key technological shifts, from early data processing to leading the charge in mobile banking, digital payments, and cloud-based core banking solutions.
• **Merchant Acquiring & Clover's Impact:** Understand Fiserv's significant pivot into merchant services and the revolutionary impact of the Clover platform in empowering small and medium-sized businesses globally.
• **Comprehensive Service Suite:** Learn about Fiserv's expanded offerings beyond payments, including robust solutions for data analytics, risk management, lending, and corporate governance for financial institutions worldwide.
• **Global Expansion & Community Impact:** Witness Fiserv's strategic push into international markets like Latin America and Europe, alongside its commitment to empowering communities through initiatives like the Back2Business program and strong ESG practices.

Who's It For:

This book is for anyone interested in the evolution of financial technology and the strategies behind building a global industry leader. It will particularly appeal to finance professionals, fintech entrepreneurs, business students, and investors seeking to understand the dynamics of mergers and acquisitions, digital transformation, and competitive landscapes within the financial services sector.