About this book:

Tracing its origins to the venerable Insurance Company of North America (1792) and Connecticut General Life Insurance Company (1865), *Cigna: A Company Portrait* unfolds the rich history of a global leader in health services and insurance. The book details the landmark 1982 merger that formed Cigna Corporation, a diversified giant that later embarked on a strategic transformation, divesting traditional insurance lines to focus resolutely on the dynamic healthcare sector. This evolution positioned Cigna at the forefront of managing health benefits and services, adapting to ever-changing market demands and regulatory landscapes.

The portrait explores the intricate structure of The Cigna Group today, highlighting its dual core engines: Cigna Healthcare, providing comprehensive health benefits and insurance solutions to individuals, employers, and governments worldwide; and Evernorth Health Services, a powerful force in pharmacy benefit management, specialty pharmacy, and cutting-edge health services aimed at improving affordability and access. It examines how these divisions leverage scale, data analytics, and technology to serve a vast customer base across the United States and over 30 countries internationally, navigating complex relationships with patients, providers, and partners.

Beyond structure and strategy, the book delves into the critical elements shaping Cigna – from the vision of its key leaders and the bedrock of its corporate culture and values to the challenges of financial performance, regulatory environments, and intense competition. It also explores Cigna's role in addressing global health equity, its community impact, and its commitment to corporate social responsibility and ESG initiatives. Ultimately, *Cigna: A Company Portrait* offers a comprehensive look at how one company, built on centuries of adapting to risk, is now striving to define the future of health and vitality for millions around the globe.

What You'll Find Inside:

• Learn about Cigna's origins from 18th-century insurers to the landmark 1982 merger of INA and Connecticut General.
• Understand Cigna's strategic transformation from a diversified financial giant to a focused global health services leader, including key acquisitions and divestitures.
• Explore the structure of The Cigna Group, detailing the roles of Cigna Healthcare (health plans) and Evernorth Health Services (pharmacy, care, and benefit solutions).
• Examine Cigna's operations across international markets, its navigation of complex regulations, technological advancements, and position among major healthcare competitors.
• Gain insight into Cigna's culture, leadership, social responsibility efforts, and strategic outlook in the dynamic future of health.

Who's It For:

This book is for anyone seeking a deep understanding of a leading global health services company. It is ideal for investors, healthcare professionals, competitors, and students of business history or the U.S. healthcare system. Readers will gain valuable insights into Cigna's strategic evolution, operational complexities, and role in the future of health.