About this book:

"Cigna: Portrait of a Global Company" offers a comprehensive exploration of one of the world's leading health services organizations. This book traces Cigna's deep roots, beginning with the 1792 Insurance Company of North America and the 1865 Connecticut General Life Insurance Company, through their landmark merger in 1982 that created Cigna Corporation. It details the company's evolution from a diversified insurer to its strategic focus on health, shaped by significant acquisitions and the deliberate divestiture of non-healthcare businesses, positioning Cigna as a major force dedicated to improving global health and vitality.

The narrative delves into Cigna's modern structure, highlighting the operational synergy between Cigna Healthcare, its core health plan division serving employer and government markets, and Evernorth Health Services, its specialized health services arm encompassing pharmacy benefit management (anchored by Express Scripts), specialty pharmacy, and care management. The book explains how Cigna leverages technology, data analytics, and an integrated approach to deliver personalized, preventive, predictive, and participatory health solutions, aiming to simplify healthcare access, manage costs, and enhance the overall well-being of its millions of customer relationships worldwide.

Beyond its core U.S. health business, the book examines Cigna's targeted international footprint, its diverse portfolio of medical, dental, disability, life, and accident protection products, and its role in serving government programs. It provides insight into Cigna's competitive strategies, corporate leadership and governance, financial performance reflecting growth and adaptation, and its commitments to corporate social responsibility, environmental sustainability, and diversity, equity, and inclusion. This portrait presents Cigna as a dynamic global enterprise, continuously transforming to navigate the complexities of the healthcare landscape and define its legacy as a partner in health.

What You'll Find Inside:

• Explore the origins of Cigna through the legacies of the Insurance Company of North America (INA) and Connecticut General (CG) and their transformative 1982 merger.
• Trace Cigna's strategic pivot from a diversified financial services company to a focused global health services leader through key acquisitions and divestitures.
• Understand the structure and functions of Cigna's core businesses: Cigna Healthcare (insurance) and Evernorth Health Services (specialized services, including Express Scripts).
• Learn how Cigna integrates medical, pharmacy, behavioral, and wellness services using technology and data for personalized care.
• Gain insights into Cigna's market strategy, financial performance, global footprint, corporate responsibility, and future focus on innovation and transformation.

Who's It For:

This book is designed for anyone seeking a comprehensive understanding of Cigna, from its historical roots to its modern role as a global health services leader. It offers valuable insights for business professionals, healthcare experts, and policy makers interested in the evolution of major companies and the complexities of the healthcare industry. Readers will gain a deep dive into Cigna's strategic shifts, operational structure, and impact on the health landscape.